Tracey has over 15 years of experience and a proven track record in the human resources industry. Her strong background in operational management, coaching and contact centres makes her adept at finding the right talent and positioning them for greater success.
Along with her ability to identify talent that meets her customers' needs, she has got a huge passion for learning and development. Tracey believes that the key to success in a call centre environment is getting the right mix of people to work cohesively.
“There is a great sense of satisfaction that comes from finding the right individuals, who are dedicated to their work, and personal growth and development. This makes it easy for me to walk alongside them and see them grow in their career.”